Tools Tribes

Seller Policy

1. Introduction

This Seller Policy outlines the terms and conditions for all sellers listing and selling products on our platform. By registering as a seller, you agree to comply with all the policies mentioned below.


2. Seller Registration

  • Sellers must provide accurate and complete information during registration.

  • Any false or misleading information may result in account suspension or termination.

  • Sellers are responsible for maintaining the confidentiality of their account credentials.


3. Product Listings

  • All product listings must be accurate, complete, and up to date.

  • Sellers must ensure that product descriptions, images, and specifications are not misleading.

  • Listing prohibited or illegal products is strictly not allowed.


4. Pricing & Payments

  • Sellers are responsible for setting correct product prices.

  • All applicable taxes must be included as per regulations.

  • Payments will be processed as per the platform’s payout cycle.


5. Order Fulfillment

  • Sellers must process and ship orders within the specified timeline.

  • Proper packaging and safe delivery are the seller’s responsibility.

  • Any delays should be communicated to the buyer in advance.


6. Returns & Refunds

  • Sellers must comply with the platform’s return and refund policies.

  • Returned products should be inspected promptly.

  • Refunds must be processed within the defined timeframe.


7. Quality & Compliance

  • Sellers must ensure product quality and authenticity.

  • Products must comply with all applicable laws and regulations.

  • Counterfeit or duplicate items are strictly prohibited.


8. Customer Support

  • Sellers must respond to customer queries in a timely manner.

  • Professional and respectful communication is expected at all times.


9. Policy Violations

  • Any violation of this policy may result in penalties, suspension, or permanent removal from the platform.


10. Modifications

  • We reserve the right to update or modify this Seller Policy at any time without prior notice.